These Terms of Service, together with our Privacy Policy and any other documents we reference, form a legally binding agreement between you and DEEPSLATE PROPERTIES LLC. They govern your access to and use of this website and the services we provide. Please read them carefully before using the website.
By accessing this website, submitting an inquiry, requesting a consultation, or engaging us to perform work, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the website or the services.
If you are using the website or the services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms. In that case, the words you and your refer to that organization.
2. Who We Are
These Terms are issued by DEEPSLATE PROPERTIES LLC, a limited liability company organized in the United States and operating within the professional, scientific, and technical services sector, with a focus on computer integrated systems design. Throughout these Terms, the words we, us, and our refer to DEEPSLATE PROPERTIES LLC.
Our principal place of business is located at the following address:
DEEPSLATE PROPERTIES LLC
1165 N 1400 W
Provo - 84604-6012
United States (US)
You can contact us by email at info@deepslate.mom, by phone at +12346773023, or through the contact form on our website.
3. Definitions
For clarity, the following terms have the meanings described below when they are used in this document.
Services means the computer systems design, integration, consulting, migration, management, and related services that we offer and perform for clients.
Website means the website located at https://www.deepslate.mom and any subdomains or pages we operate.
Content means any text, images, data, code, or other material that appears on or is submitted through the website or in connection with the services.
You and your refer to the individual or organization that accesses the website or uses the services.
Client means an individual or organization that has engaged us to provide services under a separate written agreement.
Agreement means these Terms of Service together with any separate written engagement or statement of work we enter into with you.
Any capitalized terms not defined in this section have the meanings given to them elsewhere in these Terms or in our Privacy Policy.
4. Description of Services
DeepSlate provides computer systems design and related services, including systems architecture, cloud and infrastructure engineering, network engineering, data integration, cybersecurity, DevOps and automation, managed operations, and migration and modernization. We describe these services in more detail elsewhere on the website.
The specific scope, deliverables, timeline, and cost of any engagement will be set out in a separate written statement of work or engagement letter that we prepare for each client. In the event of any conflict between these Terms and a signed statement of work, the statement of work will control with respect to the specific engagement.
We may modify, suspend, or discontinue any part of the website or the services at any time, with or without notice, and we are not liable to you or any third party for any such modification, suspension, or discontinuation.
A core part of how we work is documentation. For every engagement, we produce written records of the systems we survey, the decisions we make, and the changes we apply. This documentation is a deliverable of the service itself, because a system that cannot be understood by the team that operates it is not a system that will last. We hold ourselves to that standard on every project, large or small.
5. Eligibility to Use the Services
To use the website and the services, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. If you are under 18, you may use the website only with the involvement of a parent or legal guardian.
You further represent that you are not located in a country that is subject to a government embargo, that you are not listed on any government list of prohibited or restricted parties, and that your use of the website and services does not violate any applicable law or regulation.
We may refuse service to anyone, at any time, for any lawful reason, in our sole discretion.
6. Your Account and Responsibilities
Some areas of the services may require you to provide accurate and complete information. You are responsible for maintaining the confidentiality of any credentials we issue to you and for all activity that occurs under your account or credentials.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your credentials or to notify us of unauthorized use.
You are responsible for ensuring that you have all necessary rights, licenses, and permissions to any systems, software, or data that we access or modify on your behalf as part of the services.
You also agree to provide us with accurate information about your environment, including the hardware, software, and network configuration relevant to the work we perform. If you omit or misstate material details about your systems, we may not be able to deliver the services as planned, and we are not responsible for delays or additional work that result from inaccurate information.
7. Acceptable Use Policy
You agree to use the website and the services only for lawful purposes and in a manner consistent with these Terms. In particular, you agree not to do any of the following:
Use the website or services in any way that violates any applicable law or regulation.
Attempt to gain unauthorized access to our systems, networks, or data, or to the systems of any other user.
Interfere with or disrupt the operation of the website or services, including by introducing malware or by conducting denial of service attacks.
Submit false, misleading, or fraudulent information through any form or communication channel.
Reproduce, distribute, or modify any content from the website without our prior written permission.
Use automated means, such as scrapers or bots, to collect data from the website without authorization.
Impersonate any person or entity or misrepresent your affiliation with any person or entity.
We reserve the right to investigate any violation of this policy and to take appropriate action, including suspending or terminating your access to the website and services and pursuing legal remedies.
8. Intellectual Property Rights
The website and all of its content, including text, graphics, logos, icons, design, and code, are owned by DEEPSLATE PROPERTIES LLC or its licensors and are protected by intellectual property laws. The DeepSlate name, the DS mark, and related branding are the property of DEEPSLATE PROPERTIES LLC.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and view the website for your personal or internal business use. This license does not include the right to copy, modify, distribute, or create derivative works from any part of the website.
With respect to the services we perform for you, ownership of any deliverables, code, and documentation will be addressed in the written statement of work for that engagement. Nothing in these Terms transfers any intellectual property rights except as expressly agreed in writing.
9. Content You Submit
When you submit information through the website, such as through a contact form, you grant us a non-exclusive license to use that information for the purposes of responding to you and providing the services. You retain ownership of any content you submit.
You represent that any content you submit is accurate, that you have the right to submit it, and that it does not violate the rights of any third party or any applicable law. You are solely responsible for the content you submit.
We may remove or decline to publish any content you submit if we believe, in our sole discretion, that it violates these Terms or is otherwise objectionable.
10. Fees, Invoicing, and Payment
Fees for our services will be described in the written statement of work or engagement letter for each project. Unless stated otherwise, fees are quoted in United States dollars and do not include applicable taxes, which will be added where required by law.
We will invoice you according to the schedule set out in the statement of work. Invoices are payable within the period stated on the invoice, typically thirty days from the invoice date. Late payments may incur interest or suspension of services as described in the applicable agreement.
We offer engagements on either a fixed scope basis or a time and materials basis, depending on the nature of the work. Fixed scope engagements are priced around a clearly defined set of deliverables, while time and materials engagements are billed according to the hours and resources actually used. Your statement of work will state which basis applies to your project so there is no ambiguity.
If you dispute any charge, you must notify us in writing within fifteen days of the invoice date. After that period, the invoice will be considered accepted. All fees paid are non-refundable except as expressly provided in a written agreement.
11. Confidentiality
During the course of an engagement, each party may disclose confidential information to the other. Confidential information includes non-public business, technical, and financial information that is marked as confidential or that a reasonable person would understand to be confidential.
Each party agrees to hold the confidential information of the other party in confidence and to use it only for the purpose of performing the services. This obligation does not apply to information that is publicly available, already known to the receiving party, independently developed, or required to be disclosed by law.
These confidentiality obligations survive the termination of these Terms and of any engagement between the parties.
12. Termination and Suspension
We may suspend or terminate your access to the website and services at any time, with or without cause, and with or without notice, in our sole discretion. We may also suspend services if we believe your use poses a security risk or violates these Terms or applicable law.
You may stop using the website and services at any time. Termination of your use does not relieve you of any obligation to pay fees incurred before termination, and it does not affect any provision of these Terms that by its nature should survive termination.
Provisions relating to intellectual property, confidentiality, disclaimers, limitations of liability, indemnification, and governing law will survive any termination of these Terms.
13. Disclaimers and Limitations of Liability
The website and its content are provided on an as is and as available basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the website will be uninterrupted, error-free, or free of harmful components, or that any defects will be corrected. We do not guarantee the accuracy, completeness, or usefulness of any information on the website.
To the fullest extent permitted by law, DEEPSLATE PROPERTIES LLC and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data, arising out of or related to your use of the website or services, even if we have been advised of the possibility of such damages. Our total aggregate liability to you for all claims will not exceed the amount you paid to us, if any, during the twelve months preceding the event giving rise to the claim.
14. Indemnification
You agree to defend, indemnify, and hold harmless DEEPSLATE PROPERTIES LLC and its officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorney fees, arising out of or related to your use of the website or services, your violation of these Terms, or your violation of any law or the rights of any third party.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of that matter.
15. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Subject to the dispute resolution provisions below, you agree that any legal action or proceeding relating to these Terms will be brought exclusively in the state or federal courts located in Utah County, Utah, and you consent to the personal jurisdiction of those courts.
16. Dispute Resolution
We value our relationship with you and prefer to resolve disputes informally. If a dispute arises out of or relates to these Terms or the services, you agree to first contact us at info@deepslate.mom and attempt to resolve the matter through good faith negotiation before pursuing any other remedy.
If the dispute cannot be resolved through negotiation within a reasonable period, the parties may pursue their respective legal remedies. Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property rights or confidential information.
Before filing any formal proceeding, each party agrees to give the other party written notice of the dispute and a reasonable opportunity of at least thirty days to cure the concern. This notice period gives both sides a fair chance to resolve the matter without the cost and delay of formal legal action.
17. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or other circumstances. When we make changes, we will update the effective date at the top of this page.
If we make material changes, we will take reasonable steps to notify you, such as by posting a notice on the website. Your continued use of the website and services after the updated Terms take effect constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
18. How to Contact Us
If you have any questions, comments, or concerns about these Terms of Service, please contact us using the information below. We will respond as promptly as possible.
DEEPSLATE PROPERTIES LLC
1165 N 1400 W
Provo - 84604-6012
United States (US)